Thank you for shopping with us! We take your privacy seriously and are committed to complying with the General Data Protection Regulation (GDPR). Please review our Privacy Policy below:

1. Data Controller

• Our company, Happy Soil Foods, is the data controller for the personal information we collect from you.

2. Types of Personal Data Collected

• We may collect the following personal information from you: name, email address, phone number, billing and shipping address, payment information, and order history.

3. Purpose of Data Collection

• We collect your personal information to process your orders, communicate with you about your orders, and improve our services.
• We may also use your personal information to send you marketing communications, but only if you have provided your consent.
• We do not sell or share your personal information with third parties for their marketing purposes.

4. Legal Basis for Data Processing

• We process your personal information based on one of the following legal bases:
  • Your consent: for example, when you sign up for our newsletter or marketing communications.
  • Contractual necessity: for example, when we process your personal information to fulfill your orders.
  • Legal obligation: for example, when we are required to retain your personal information to comply with legal or regulatory obligations.
  • Legitimate interests: for example, when we process your personal information to improve our services or prevent fraud.

5. Data Retention

• We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
• We will securely delete or anonymize your personal information when it is no longer necessary for us to retain it.

6. Data Subject Rights

• You have the following rights regarding your personal information:
  • Right to access: You can request a copy of your personal information that we hold.
  • Right to rectification: You can request that we correct any inaccurate or incomplete personal information.
  • Right to erasure: You can request that we delete your personal information.
  • Right to object: You can object to the processing of your personal information for certain purposes.
  • Right to data portability: You can request that we provide your personal information to you or to a third party in a structured, commonly used, and machine-readable format.
• To exercise any of these rights, please contact us at info@happysoilfoods.uk.
• We will respond to your request within one month, but may extend this period by two months for complex requests.

7. Data Security

• We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.
• We limit access to your personal information to only those employees or third-party service providers who need it to perform their duties.

We hope that this Privacy Policy has provided you with a clear understanding of how we collect, use, and protect your personal information. If you have any questions or concerns, please do not hesitate to contact us.